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Restoration Process

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Process

Our 3-Step Process For Property Restoration

01
Insurance Adjuster & Claims Management
When you reach out to Restore It for your property restoration needs, our expert team will promptly assess the damage to your home. We conduct a thorough inspection to identify both visible and hidden damage, ensuring nothing is overlooked. Our experienced professionals will guide you through the often complex insurance claim process, making it easier to navigate the intricacies of property damage claims in New York City. We work directly with your insurance company to ensure you receive a fair and accurate settlement that fully covers your restoration costs—at no extra charge to you.
02
Planning & Designing Your Restoration or Renovation
Once your insurance claim is approved, our team will collaborate with you to fully understand your vision for the restored or renovated space. Whether you prefer to restore your home to its original design, make modifications to enhance the previous layout, or create a completely new aesthetic, our skilled designers are here to bring your ideas to life. We begin by taking precise measurements, ensuring every detail is captured. Our designers, with expertise in a wide range of styles—modern, traditional, Mediterranean, craftsman, and more—will work tirelessly to refine your design. We offer unlimited revisions, reimagining every element until you are entirely satisfied with the plan.
03
Restoring Your Home to Its Pristine Condition
Once all the new materials are delivered, we’ll begin the construction phase of your renovation, following a meticulously planned schedule. Our dedicated crew of highly skilled craftsmen will remain consistent throughout the project, as will your project manager. Your project manager will handle any schedule adjustments or unexpected issues, ensuring the work progresses as swiftly as possible while maintaining open communication with you and everyone involved. We’ll keep you informed every step of the way, ensuring you are always up-to-date on the progress. Our compassionate, friendly, and professional team will treat your home with the utmost respect, as if it were our own. After we’ve restored your home to your exact preferences, one of our inspectors will conduct a thorough review to ensure the work meets our stringent quality standards.
01
Insurance Adjuster & Claims Management
When you reach out to Restore It for your property restoration needs, our expert team will promptly assess the damage to your home. We conduct a thorough inspection to identify both visible and hidden damage, ensuring nothing is overlooked. Our experienced professionals will guide you through the often complex insurance claim process, making it easier to navigate the intricacies of property damage claims in New York City. We work directly with your insurance company to ensure you receive a fair and accurate settlement that fully covers your restoration costs—at no extra charge to you.
02
Planning & Designing Your Restoration or Renovation
Once your insurance claim is approved, our team will collaborate with you to fully understand your vision for the restored or renovated space. Whether you prefer to restore your home to its original design, make modifications to enhance the previous layout, or create a completely new aesthetic, our skilled designers are here to bring your ideas to life. We begin by taking precise measurements, ensuring every detail is captured. Our designers, with expertise in a wide range of styles—modern, traditional, Mediterranean, craftsman, and more—will work tirelessly to refine your design. We offer unlimited revisions, reimagining every element until you are entirely satisfied with the plan.
03
Restoring Your Home to Its Pristine Condition
Once all the new materials are delivered, we’ll begin the construction phase of your renovation, following a meticulously planned schedule. Our dedicated crew of highly skilled craftsmen will remain consistent throughout the project, as will your project manager. Your project manager will handle any schedule adjustments or unexpected issues, ensuring the work progresses as swiftly as possible while maintaining open communication with you and everyone involved. We’ll keep you informed every step of the way, ensuring you are always up-to-date on the progress. Our compassionate, friendly, and professional team will treat your home with the utmost respect, as if it were our own. After we’ve restored your home to your exact preferences, one of our inspectors will conduct a thorough review to ensure the work meets our stringent quality standards.
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Purpose Of Business Consulting Services

In The Event Of Property Damage, Prompt Action Is Essential To Reduce Further Harm And Ensure Safety. Our Services Are Available 24/7, All Year Round, With Teams Ready To Assist You At Any Hour. For Immediate Assistance, Please Reach Out To Us Using The Contact Numbers Provided Below. For Non-Urgent Inquiries, You Are Welcome To Email Us At Your Convenience.

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    Helpful Information

    Check Our FAQs

    Water Mitigation

    The first step is to ensure safety—turn off the electricity in affected areas and avoid standing in water. Contact a professional restoration service right away. We provide 24/7 emergency services to mitigate further damage and begin water extraction immediately.

    The drying process typically takes anywhere from 3 to 5 days, depending on the extent of the water damage, the size of the affected area, and the type of materials impacted. We use industrial-grade equipment to speed up the drying process and ensure everything is thoroughly dried.

    Water damage is typically covered by homeowners' insurance, but it depends on the cause. Damage from sudden incidents like pipe bursts is usually covered, while damage from neglect, such as long-term leaks, may not be. We work with insurance companies to streamline your claim process and help you understand your coverage.

    Yes, prolonged water exposure can weaken the structure of your home, leading to issues like wood rot, compromised foundations, and deteriorating drywall. Addressing water damage promptly is crucial to avoiding these long-term effects.
    Fire Restoration

    Soot is the black, powdery residue left after incomplete combustion, and it can stain surfaces and cause respiratory issues. Smoke damage involves odors and fine particles that penetrate materials such as fabrics, carpets, and insulation. Both need to be addressed properly to prevent long-term issues.

    Cleaning up fire damage yourself is not recommended. Fire residue, such as soot and smoke, can be hazardous to your health if not handled properly. Additionally, without professional equipment, it is difficult to fully remove odors and contaminants. We recommend hiring a restoration expert for thorough cleanup and restoration.

    We use specialized equipment such as air scrubbers, ozone generators, and thermal fogging to neutralize smoke odors. Additionally, affected surfaces like walls, ceilings, and furniture are cleaned, deodorized, or replaced to completely eliminate any lingering smells.

    We assess each item based on the extent of the fire, soot, and water damage. Many items, including furniture, electronics, and personal belongings, can be cleaned and restored. However, in severe cases, some items may need to be discarded due to irreparable damage or health risks.
    Mold Remediation

    Mold thrives in damp, humid environments. Common causes include water leaks, flooding, high humidity levels, and poor ventilation. Areas like bathrooms, basements, and kitchens are particularly susceptible to mold growth if moisture is not properly managed.

    Visible mold appears as dark spots, usually black, green, or gray, on walls, ceilings, and other surfaces. You may also notice a musty odor in areas like basements or crawl spaces. If you suspect hidden mold (e.g., behind walls), professional testing may be needed.

    Mold can return if the underlying moisture problem is not addressed. That’s why fixing leaks, improving ventilation, and controlling humidity levels are essential steps in preventing future mold growth. Our team ensures that the source of moisture is identified and resolved during the mold removal process.

    Yes, mold can weaken wood, drywall, and other structural components of your home. Left untreated, it can lead to rot, warping, and the breakdown of building materials. This is why prompt mold removal is crucial to prevent long-term damage to your property.
    Lead Abatement

    Lead exposure, especially in children, can cause severe health problems, including developmental delays, learning difficulties, and behavioral issues. In adults, prolonged exposure can lead to high blood pressure, kidney damage, and reproductive issues. Lead is toxic, and even small amounts can be harmful.

    Homes built before 1978 are more likely to contain lead-based paint. The only way to confirm its presence is through professional lead testing, which can include surface sampling or the use of an X-ray fluorescence (XRF) device to detect lead in painted surfaces.

    In most cases, it's recommended to vacate the property, especially if children or pregnant women are present. The lead abatement process involves disturbing lead-based paint, which can release toxic dust and particles into the air. Our team ensures the safety of the occupants and advises when it's safe to return.
    HVAC / Duct Cleaning

    HVAC/duct cleaning involves the removal of dust, debris, mold, and other contaminants from the air ducts, vents, and components of your heating, ventilation, and air conditioning system. This process improves indoor air quality and helps your HVAC system operate more efficiently.

    It’s generally recommended to clean your ducts every 3 to 5 years. However, more frequent cleaning may be needed if you have pets, allergies, or live in an area with high levels of dust or pollution. Also, if you've recently completed a home renovation or experienced water damage, duct cleaning might be necessary sooner.

    Duct cleaning can: - Improve indoor air quality by reducing dust, allergens, and mold. - Increase HVAC efficiency, potentially lowering energy bills. - Extend the lifespan of your HVAC system by removing contaminants that cause wear and tear. - Reduce unpleasant odors coming from the ducts.

    Signs that your ducts may need cleaning include: - Visible dust or debris around vents or in the air when your HVAC system is running. - Unusual or musty odors coming from your ducts. - Increased allergy symptoms or respiratory issues in your household. - A sudden rise in your energy bills without any apparent reason. - Recent home renovations or water damage that could have introduced contaminants into your duct system.

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